Discover Direct Routing For Microsoft Teams
Upgrade Microsoft Teams to a cloud-based phone system with advanced features like call transfer, multi-level auto attendants, and call queues.
An All-in-One Communication Solution
1
Simplify Communications
Work smarter by bringing together calling, chat and meetings in an all-in-one app. Quickly start a call from chat, Contact Card, Outlook, or Teams or any web browser.
2
Call from anywhere, on any device
Stay connected with a single phone number across your computer, mobile devices, and desk phone.
3
Full Integration with Microsoft Apps
Save time and money with one provider for all your communications needs.
4
Voice
Direct Routing from Digitcom provides access to enterprise-quality HD voice calling with advanced call handling features. Your Teams users can experience inbound and outbound telephone calls on any device or within Office 365 applications.
5
Unified Communication
Adding enterprise voice to Microsoft Teams’ chat-based collaboration services to provide a true unified experience on a single seamless platform. Break down your business's Teams usage by user, activity, device, and more.
6
Easily Access Call Logs
Perfect for businesses that bill hourly Microsoft Teams maintains detailed call logs on inbound and outbound traffic. Bring your team up to speed with recording and call monitoring options to help you train new hires faster.
Choose Your Plan
All rates are based upon a 36-month contract
Direct Routing Only User:
per month
-
DID
-
e911
-
CRTC compliance fee
-
unlimited NA long distance
-
SIP Trunk
-
SBC usage (the customer buys their own license off their existing Microsoft Enterprise Agreement)
MS Teams User:
per month
-
MS Teams Business Voice License
-
DID
-
e911
-
CRTC compliance fee
-
unlimited NA long distance
-
SIP Trunk
-
SBC usage
-
Not for Profit Teams User:
per month
-
MS Teams NFP Business Voice License
-
DID
-
e911
-
CRTC compliance fee
-
Unlimited NA long distance
-
SIP Trunk
-
SBC
Explore Other Solutions
FAQ
Most frequent questions and answers
Direct Routing refers to connecting Microsoft Teams to the PSTN (traditional phone) network. Although Teams is often used as an internal collaboration tool, Microsoft has developed a way for the platform to be used as a business phone system.
We connect your Teams users to the PSTN by implementing a Microsoft-Certified Session Boarder Controller (SBC) within Digitcom’s resilient cloud-based network, where we aggregate several Class 1 carriers. This is then connected to the PSTN network, allowing seamless calling between Teams and the traditional telephone network.
Migration is quick and straightforward. In collaboration with your IT team, we take care of the set-up for you, connecting your existing infrastructure to our cloud network and managing the connections.
You can access any desktop or mobile device with internet connectivity with the Microsoft Teams app installed.
With the appropriate Microsoft Office 365 subscription and Business Voice License add-on, you are ready to go!
Yes, you can port of all your existing numbers to the Digitcom Direct Routing service.
