Change the Name on Your Mailbox in Nortel Norstar System

1. Press “FEATURE” -> Enter 983, this is the administration log in.

2. Enter your password, in our case, the password is 1020000, press “#” after the password is entered.

3. First select “Mailbox”, then select the “Change” option.

4. Enter the mailbox number you would like to make change on.

5. Keep pressing “NEXT” until you see the name of the mailbox displayed on the screen.

6. Select the “Change” option

7. With a dial pad, enter the new name for the mailbox. For example, for name “JIM”, press 5 once for “J”, press number 4 three times for “I”, and press number 6 for “M”.

8. To enter a comma between the names, press “#” twice

9. After entering the name, press “OK”, then press the “release” button.